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    Marketing Executive (Premium Experiences)

    The Club is searching for an ambitious Marketing Executive whose primary role will be to plan and activate creative marketing initiatives to ensure the satisfaction of our existing Premium customers, in addition to encouraging new customer sales.

    View the job specification and details on how to apply.

    LGBT+ Coordinator

    DEPARTMENT: Outreach/Community Development

    LOCATION: Percy House, 796 High Road, Tottenham and off site

    DEADLINE: 20 April 2018

    Tottenham Hotspur is a world famous football club based in North London. Off the pitch, the Club has a strong and successful business model centered around building a platform for long-term success, which will include a new world-class stadium currently under construction.

    The position will involve working irregular hours (e.g. evenings / Saturdays / Sundays / Bank Holidays) so a flexible candidate is sought.

    To apply, please send a CV and covering letter of no more than one page to, with the job title in the subject line, before Friday 20th April 2018 at 4pm BST. In your cover letter, please outline your salary expectations and where you heard of the vacancy.

    Tottenham Hotspur Football Club welcomes applications from anyone regardless of age, disability, race, colour or ethnic and national origins, religion or belief, or sexual orientation.


    The LGBT+ coordinator will work at Percy House and out in the community, recruiting and signposting participants to the appropriate Foundation programmes. They will lead on all outreach involving the LGBT+ community and support other members within the team on any issues relating to LGBT+ participants. The role holder will work closely with Tottenham Hotspur Football Club (THFC) and Proud Lilywhites (PLW) to develop best practice with employers.



    • To coordinate a new programme of work and develop toolkits and training materials to be delivered across the Tottenham Hotspur Foundation (THF) provision- working closely with THFC, PLW and developing best practice with employers.
    • To undertake outreach work, focusing on the LGBT+ community groups and key partner organisations
    • To keep up-to-date and link with local/other organisations/groups currently providing services for the LGBT+ community
    • Provide 121 mentoring support to young people from the LGBT+ community
    • Develop contributions to key campaigns in the LGBT+ calendar including LGBT History Month, Football v Homophobia, Rainbow Laces and Pride in London.
    • Quarterly meetings with PLW
    • Maintain records of activities, produce key performance indicators and other evaluation data as required.
    • To produce regular management reports providing data, analysis and useful commentary.
    • To complete any other reasonable duties and responsibilities that are commensurate with the role when requested.



    • Thinks ahead, generates innovative ideas
    • Values & respects others, builds relationships, collaborates
    • Gets things done, delivers to highest of standards, takes responsibility
    • Experience of working in a team and effectively managing relationships, teamwork, shared responsibility, conflict and other team issues
    • Good verbal and written communication skills
    • Excellent stakeholder management skills, able to work effectively with other people within THF, THFC and PLW
    • Ability to demonstrate strict adherence to organisational policies and procedures, including equal opportunities and the implications of working with difference and diversity
    • Highly organized and self-motivated with an ability to prioritise varied workload
    • Tact, sensitivity and a diplomatic manner with a range of different external stakeholders from young people, parents and carers, and professionals


    • Relevant experience and qualifications in youth work provision and delivery in LGBT+ voluntary sector and/or mainstream services. This could include a degree in youth work, health and social care, mental health, education, community arts
    • A proven track record of achieving results
    • Fluent in 2 or more languages
    • Significant experience of facilitating groups of young people (through work experience and/or education)
    • An understanding of the issues facing young LGBT+ people
    • In-depth experience of working with vulnerable young people
    • A good working knowledge of current legislation and safeguarding procedures relating to children and young people and safeguarding
    • Current understanding of the Children’s Act 1989, Children’s Act 2004 and the Children & Young Person’s Act 2008 and how they apply to the role
    • The ability to work autonomously and to manage risk effectively, and to refer to the Trans Youth Work Lead/PLW and/or CEO where needed
    • A good level of IT skills to undertake own administrative tasks, including MS Office and database management
    • Ability to use monitoring and evaluation systems effectively

    The job holder will commit and conform to Tottenham Hotspur procedures, Foundation procedures and codes of conduct, including Tottenham Hotspur’s safeguarding policy, Equal Opportunities policy and health and safety at work – reflecting the Club’s commitment to safeguarding and promoting the welfare of vulnerable people in our community. The job holder will have responsibility for promoting: ethics, safeguarding and the welfare of children – the Club expects all staff to share this commitment.

    This is a position of trust and regulated activity – it is subject to CRB Disclosure at Enhanced Level, satisfactory references and a six-month probationary period. This job description gives a general outline of the post and is not intended to be inflexible or a final list of duties. It may therefore be amended from time-to-time in consultation with the post holder. Appointment subject to the Terms and Conditions of service of Tottenham Hotspur.

    Event Steward/Supervisor/Area Manager

    Tottenham Hotspur Stadium

    Opportunities have arisen for bright and enthusiastic people to join the team at our new stadium. Roles will range from Event Stewards, Supervisors and Area Managers and will require varying levels of experience in both customer service and safety related roles.

    All applicants must have a flexible attitude and be team players.


    To apply, please send a full CV and cover letter as outline within the job description at your earliest convenience, to

    Tottenham Hotspur Football Club welcomes applications from anyone regardless of age, disability, race, colour or ethnic and national origins, religion or belief, or sexual orientation.